We want you 100% happy. Same policy as USAIPTV.STORE. Try 24H FREE trial before you buy: https://usaiptv.store/billing/index.php?rp=/store/free-iptv-trials-test-for-24-hr
Eligible for Refund
- IPTV not working at all after we tried remote setup via AnyDesk/TeamViewer and within 7 days of purchase.
- Channels not loading > 0.5s consistently and our tech can't fix via VPN.
- Duplicate payment – charged twice.
Not Eligible
- After 7 days from delivery email.
- Internet speed <15Mbps, ISP block without VPN, or wrong device setup (we provide free VPN app).
- You already used >50% of subscription period.
- Lifetime plans: refund within 7 days minus 20% setup fee (servers cost).
- Free trial orders – no refund needed (free).
How to Request Refund
- Contact WhatsApp +49 1578 6958386 or Telegram @john11577 (same staff as usaiptv.store) with order email + screenshot/video of issue.
- We troubleshoot within 24h: reinstall app via code 248010, try different player (TiviMate, Smarters, 20 Platform), use free VPN.
- If still not working, we issue refund to original payment (Stripe/PayPal) in 3-5 business days.
Why No Refund Abuse?
30,000+ Live Channels, 90,000+ VOD & Series, 4K/HD/FHD, PPV NFL NBA EPL UFC, All Sports, EPG+AntiFreeze Tech, Free VPN App, TV Guide (EPG) – delivered instantly. That's why we offer FREE 24H trial first – test quality, speed, channel list before you pay.